|
The Strategic Leadership
System
The “Deming Wheel,” named for W. Edwards Deming, is the
graphical representation of the plan, do, check, act (PDCA)
cycle of work. This cycle is very basic, almost intuitive, but
requires strategic leadership to effectively accomplish with a
team.
Plan
The first part of the cycle is the most important. Strategic
leadership brings the goal to the table and participates with
the team to draw up a workable plan. The plan has to include
all of the steps needed to accomplish the goal, all of the
resources (time, people, materials, outsourced help, money,
etc.), all of the possible roadblocks and all of the
contingency plans.
Planning should result in a virtual road map of the project. It
should detail all of the necessary steps to accomplishment, the
structure needed to achieve it, and the resources as well as
the ways to allocate them. Every step of the way, strategic
leadership is needed to keep expectations realistic, find ways
around problems and motivate the team to accept the necessary
workload.
Do
Thorough planning makes the doing that much easier. The team
should be ready at this point to set priorities for the tasks
and begin doing the first jobs. The most strategic leadership
is needed to oversee every team and keep them on schedule while
making sure that the materials are secured for the next set of
tasks. Strategic leadership ensures that team members are
rewarded when needed and counseled as needed.
Check
The checking is done at each milestone of the project. The
strategic leadership duties at this point include checking
standards and performance and making adjustments. Checking
standards involves ensuring that the work product meets the
levels set at the planning stage. Checking performance means
looking after the employees themselves and the level of their
work. Making adjustments is done when either the standards or
performance is not meeting the plans that were set. Adjustments
are usually the responsibility of the leader since it is very
difficult for teams to meet and make decisions in the midst of
a project that is not proceeding according to plan.
Act
The action to be taken at this point is set at the planning
stage. It might be releasing a new product, moving on to the
next major part of the project or beginning to plan another
project. Sometimes it means going back over a part of the
project that needs to be corrected or changed according to a
change in the situation. Deciding what action to take is the
job of strategic leadership.
|